❓ FREQUENTLY ASKED QUESTIONS (FAQ)

❓ FREQUENTLY ASKED QUESTIONS (FAQ)

1. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery all across Pakistan.

2. How long does delivery take?

Delivery usually takes 3–7 working days, depending on your city and location.

3. Are there any shipping charges?

Shipping charges (if any) are shown clearly at checkout before placing your order.

4. How can I place an order?

Simply select your product, add it to the cart, proceed to checkout, and fill in your details. Choose your preferred payment method and place the order.

5. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • Manual payments such as Easypaisa / JazzCash (as per instructions at checkout)

6. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Please contact us as soon as possible.

7. What is your return policy?

Returns are accepted only if the product is damaged, defective, or incorrect. You must contact us within 48 hours of receiving the product.

8. How do I request a return or refund?

Contact us through our Contact Us page with your order number and issue. Our support team will guide you.

9. What if my product arrives damaged?

If your product arrives damaged, please contact us within 48 hours and share pictures. We will resolve the issue quickly.

10. How can I contact customer support?

You can reach us through our Contact Us page or via the provided email/WhatsApp number.

11. Do you deliver nationwide in Pakistan?

Yes, we deliver to most cities and towns across Pakistan.

12. Will I receive order confirmation?

Yes, you will receive an order confirmation after placing your order.